A. Yes. The prices are fixed for pre-booked transfers. But if there are any additional drops/ stops, pickups, additional waiting times or diversions there will be additional charges.You may also be charged if you have ordered an incorrect vehicle type.
A. No. We operate a strict no smoking policy in all our vehicles.
A. Yes. once your booking has been confirmed and a driver been assigned, you will receive a text to your mobile phone which will contain a link where you can track your booking.
A. Our driver will be waiting in the arrival hall of the terminal with your name card .To check the airport meeting points click here To check the airport meeting points click here
A. Our Fleet includes Executive, Standard Saloon, Estate, 8 seater and MPV.
A. The minimum you are advised to book is at least 12 hrs in advance and the maximum is 3 months. However, you can call us up to 4 hrs before u need a vehicle and we are happy to confirm the booking over the phone.
A. You can either pay while making the booking online using a valid debit or credit card. Alternatively, you can pay cash to the driver. All Prices are quoted in advance so you know exactly how much must be offered.
A. We will take your Flight Details and monitor the flight’s arrival time. The Driver will not be send into the terminal to meet you unless the flight has landed.Generally the driver will be making his way into the terminal only 30 minutes after the flight has landed, unless you have requested a quick exit or a delayed exit.
A. Contact us via email as soon as possible
A. If your flight has been diverted please email us immediately on info@manchester-airport-taxis.com and if possible we shall try and organise to send out a driver to the diverted airport or cancel your booking for you.
A. No. The vehicle is private hire for you only so you are paying for the whole vehicle and not per person to take you directly to your destination.
A. You will be provided with the driver’s contact details so you can stay in touch. Alternatively, you email us on info@manchester-airport-taxis.com and we can help locate the driver for you.
A. If you have completed your reservation online, you will receive a confirmation email. You can also us on info@manchester-airport-taxis.com and check with one of our operators.
A. Yes. Just remember to ask your driver and he will be happy to provide you with it at the end of your journey. Alternatively, send your request to the office and they will email this to you.
A. Please email us immediately on info@manchester-airport-taxis.com and we will check for your item with the driver. Alternatively, you can contact the driver directly as you will have his details and check for the item.
A. Please use the QR code with the driver to leave a rating about the Journey.
A. You can either pay while making the booking online using a valid debit or credit card. Alternatively, you can pay cash to the driver. All Prices are quoted in advance so you know exactly how much must be offered.
A. Please email us on info@manchester-airport-taxis.com with your booking reference number and we will amend the booking for you. Please call one of our agents for amendments within 12 hrs.